Case

Full-Link Service for Top Southeast Asia Cross-Border E‑Commerce Seller

Client Background

Xingwang Technology is a leading SEA cross-border e‑commerce seller operating on Shopee, Lazada and TikTok Shop across 6 countries. Focused on structured cabling 3C products, it has over 2 million followers, 100,000+ monthly orders and annual sales over RMB 200 million, with overseas warehouses in Singapore, Malaysia, Thailand and Indonesia.

Key Pain Points

1. Many SKUs, small batches, frequent orders: Traditional factories had high MOQs and could not support flexible production, causing high inventory pressure.

2. Strict platform compliance: SEA countries require mandatory electronics certifications; previous supplier lacked valid documents, leading to delistings and customs seizures.

3. Fast shipping required: Bestsellers needed 72-hour fulfillment; long production cycles lowered store logistics scores.

4. Missing e‑commerce support: No customized packaging, product images, detail page content or technical docs, raising operating costs.

Our Customized Solutions

1. E‑Commerce Flexible Supply Chain: Dedicated flexible line with no standard MOQ; 100-piece minimum; standard orders in 3 days, bestsellers in 72 hours. 200+ exclusive e‑commerce SKUs covering SEA hot models.

2. Full Platform Certification: Complete compliance documents including Malaysia SIRIM, Thailand TISI, Indonesia SNI, CE/RoHS. Full customs documentation for zero seizure risk.

3. One-Stop E‑Commerce Support: Shockproof, moisture-proof, lightweight packaging; high-quality product images, specs, manuals and technical docs ready for listing; 7×24 after-sales support.

4. Overseas Warehouse Fulfillment: Direct integration with Singapore/Malaysia warehouses; bulk stocking and drop-shipping; orders auto-synced, packed and shipped within 24 hours.

Cooperation Results

1. Partnership for over 3 years; monthly purchases stable above RMB 200,000 (annual > RMB 2.4 million) – top cabling supplier.

2. 200+ exclusive SKUs; zero compliance issues, zero customs holds; store logistics rating steady above 4.8/5.

3. Zero inventory backlog, inventory turnover +80%, total cost -15%.

4. Full product coverage from patch cords to cable testers, crimping tools, connectors, etc.

Client Testimonial

“This factory perfectly fits our cross-border e‑commerce operation. Small-batch production, certification support and e‑commerce materials solve our core pain points. Our core strategic partner in SEA.”
— Ms. Wang, Supply Chain Director, Xingwang Technology


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